This Privacy Policy applies to the Tanevio website, support communications, and Tanevio Transcriber, the company’s currently released macOS application. Product-specific disclosures will be added before any future Tanevio product is released.
1. Information processed on your Mac
Tanevio Transcriber performs its transcription and editing workflow locally on your Mac. Audio and video files, generated transcripts, speaker information, edits, highlights, project organization, thumbnails, and exported documents are stored or processed on your device.
Tanevio does not receive your locally processed recordings or transcripts merely because you use the app.
2. Files and permissions
The app accesses files and folders you select so it can import media, save projects, restore your work, and create exports. macOS controls these permissions. You can review or change applicable permissions in System Settings.
3. Transcription technology and model downloads
Tanevio Transcriber does not require a user-provided artificial intelligence API key. Its primary transcription option uses WhisperKit and Apple Core ML to process recordings locally on your Mac. When required, the selected transcription model is downloaded from the model provider and cached on your Mac for local use. Your recording and transcript content are not sent with that model-download request.
The app also offers optional on-device Apple Speech Recognition. When you select this option, macOS requests Speech Recognition permission and performs recognition on the device. Tanevio does not receive the recording or resulting transcript.
The app can download a media file from a direct HTTPS link that you provide. That connection is made only to retrieve the selected file. The downloaded media is stored locally for transcription and is not sent to Tanevio.
4. Accounts, analytics, and advertising
The core app does not require a Tanevio account. Tanevio does not sell personal information and does not use your recordings or transcripts for advertising. If analytics or crash-reporting practices change in a future version, this policy and the App Store privacy disclosures will be updated before that version is released.
5. Website and product inquiries
If you email Tanevio about a product, we receive your email address, your request, and ordinary email delivery information. This information is used to answer your inquiry and provide relevant product information. It is not sold or used for unrelated advertising.
You may request deletion by emailing support@tanevio.com.
6. Support communications
If you contact support, Tanevio receives the information you choose to provide, such as your name or email address, app version, macOS version, screenshots, and the content of your message. We use that information to respond, troubleshoot, maintain support records, and improve the product.
Do not send confidential recordings or transcripts by email unless Support specifically asks for a limited sample and you are authorized to share it.
7. Retention and security
Local project data remains on your Mac until you remove it. Inquiry and support information is retained only as long as reasonably needed to provide the requested communication, maintain necessary business records, meet legal obligations, and resolve disputes. We use reasonable administrative and technical safeguards for information handled through email and the website.
8. Your choices
You may request access, correction, or deletion of personal information associated with your inquiry or support communications. Email support@tanevio.com with the subject “Privacy Request.” Depending on where you live, additional rights may apply.
9. Children
Tanevio Transcriber is a professional productivity application and is not directed to children. Tanevio does not knowingly collect personal information from children through the website.
10. Changes to this policy
We may update this policy when a product, the website, or legal requirements change. The updated date at the top of this page identifies the current version.
11. Contact
Privacy and support questions may be sent to support@tanevio.com.